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  1. Amwaste Help Center
  2. FAQ

FAQ

Find answers to commonly asked questions here.

  • Is there a time commitment when signing up for Yard Waste service? (Jefferson County)
  • I just received the email notice that my invoice is available. Why is it showing as due tomorrow?
  • I sent my payment through Doxo. Why is it not showing up on my account?
  • How do I read my invoice?
  • Mailing in Payments
  • Holiday Schedule
  • How do I contact Customer Care?
  • I need a new cart. How can I get one delivered?
  • What time of day will my trash be picked up?
  • My trash was not picked up. What do I do?
  • When will I receive my next bill?
  • I sent my payment through my bank's online billpay. Why isn't it showing on my account?
  • Why am I being asked to provide proof of when I moved in?
  • I received my invoice in my email, but the online access is saying I'm not registered. How can that be?

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